Web-Based Performance Measurement Software as a Service (SaaS) License

Description

The City of Tucson, Arizona (herein referred to as the “City”) is seeking proposals for a web-based performance measurement software as a service product solution equivalent to Swiftly Insights Modules or approved equal that will continuously and comprehensively analyze the reliability of the Sun Tran system with the goal of improving its on-time performance through adjustments to schedules and layover recovery. The software should enable Sun Tran (Fixed Route Bus) and Sun Link (Streetcar), herein referred to as “Sun Tran”, Planning and Scheduling staff to identify specific issues with existing schedules, make recommendations, rebuild schedules, and implement changes on a quarterly basis during operator sign-ups.Sun Tran desires to be able to quickly analyze significant amounts of data and visualize this data clearly to facilitate decision making and schedule building. The ideal product is one which, without customization, can perform these functions in a very short timeframe.Data to be visually available in intuitive easy to understand charts and graphs with minimal processing by transit scheduling, planning, and operations staff.Ability to analyze where to make improvements that will benefit the greatest number of riders, shifting away from anecdotal data and manual counts to a data source that internal and external stakeholders can trust.Ability to drill down beyond the corridor level and pinpoint where changes should be made at the stop, block, and intersection level. Review routes and operations at a point-to-point level in addition to the traditional timepoint to timepoint.This contract may be funded by the Federal Transit Administration (FTA) and is subject to the FTA terms and conditions included in this Attachment F to this solicitation. These terms and conditions cannot be modified or negotiated. By s