Project Description – Property and Casualty Insurance Brokerage Services The City of Alabaster is soliciting proposals from qualified insurance brokerage firms to provide comprehensive property and casualty insurance brokerage, risk-management, loss-control, policy-administration, and claims-advocacy services. The selected broker will serve as the City’s strategic insurance advisor and day-to-day service partner, with a strong emphasis on hands-on, relationship-based service, direct access to assigned personnel, proactive communication, local or regional response capability, and active advocacy during significant, disputed, complex, or catastrophic claims. Services will include evaluation of the City’s existing insurance program, renewal planning and marketing, policy placement and administration, claims support, risk-management assistance, property valuation, coverage analysis, loss-control services, contract and certificate review, and recommendations concerning municipal exposures such as property, vehicles, workers’ compensation, public officials, law enforcement, cyber liability, and loss of tax revenue. The anticipated contract term is three years, with up to two additional one-year renewal options at the City’s discretion. This solicitation is for the selection of an insurance broker and service team and is not a request for insurance quotations. Respondents may not contact or reserve insurance carriers, pools, wholesalers, or other markets on the City’s behalf without prior written authorization.
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