Public Safety and Juvenile Department Scheduling Management System/Software

Description

The Washington County Sheriff’s Office (WCSO) serves the second most populated county in Oregon. It provides county-wide policing services with a workforce of 600 full-time staff. WCSO is the primary law enforcement service provider in unincorporated Washington County. WCSO also provides countywide services that benefit all residents such as emergency response teams, forensics and crime scene experts, detectives, alarm permits, civil process, concealed handgun licenses, and many others. WCSO also operates the only jail in the county. The WCSO is comprised of four primary organizational divisions; Patrol, Investigations, Jail, Professional Standards, and Services.The Washington County Sheriff’s Office is seeking proposals for scheduling software for use in management of daily schedules and rosters. Law Enforcement, Corrections employees and Sheriff's Office support staff work 24/7. Schedules are critical to ensuring the right personnel are on shift at the right time. Schedulers must follow complex scheduling rules to account for shift bids, leave/vacation priorities, shift minimums, and many other factors that are taken into account in building optimized schedules. Washington County Sheriff's Office is responsible for scheduling more than 600 full time employees across multiple Divisions and physical locations. Approximately 75% are on shift schedules, the remainder are static schedules with a standard 8 hour work days.  The Sheriff's Office must schedule employees in such a way that operational needs are met, and that all state and federal laws, County and Sheriff's Office policies, and Union contract agreements are adhered to.The Washington County Juvenile De