Promotional Merchandise Program (PMP) eCommerce Website

Description

The Regional Transportation District (RTD) is issuing a Request for Information (RFI) to gather industry insight that that will assist in the development of a forthcoming Request for Proposals (RFP) for a branded online promotional merchandise store. Through this RFI, RTD seeks to better understand the most effective and sustainable procurement and operational structures for a hosted, full-service e-commerce platform serving both public customers and internal staff. Specifically, RTD is requesting information that will help define an appropriate Scope of Work, identify best practices in vendor-managed fulfillment models, and clarify the optimal allocation of responsibilities between the agency and the selected contractor.In addition, RTD is seeking market intelligence regarding technology infrastructure, cybersecurity standards, accessibility compliance, and system integration capabilities necessary to support a secure and scalable online store environment. The RFI also aims to gather information on pricing models and long-term cost controls, including strategies for multi-year price guarantees, escalation management, and transparency in a volatile supply chain and materials market. This information will allow RTD to structure a competitive RFP that promotes fiscal responsibility, minimizes risk, and ensures a reliable and modern online retail experience aligned with public agency procurement standards.