Permitting software bid specifications

Description

McCRACKEN COUNTY FISCAL COURT 300 Clarence Gaines Street Paducah, KY 42003 Bid Proposal for Permitting Software Date: 9-11-2023 Background McCracken County is seeking sealed bids for a web-based solution that improves the customer experience for permitting and licensing processes. By acquiring a cloud-based permitting software, we aim to facilitate a more responsive, transparent, and efficient permitting process, enhancing the satisfaction of our community members and promoting sustainable development in our region. The software must be user-friendly, enabling residents and businesses to easily apply for, track, and manage their permits online, thus reducing the reliance on paper-based systems and in-person visits. Bidder Contact Information Name: Company Name: Company Address: Phone #: Email address: Contact Person: Required Features • • Application Portal o A unified portal where applicants can log in and apply for a permit/license, review the status of their application, and communicate with the County o A smart application process that generates a custom set of requirements based on the details of the application o Automatic fee generation based on existing fee schedule o Online payment integration capabilities o Document upload and storage Reviews o Internal review and task management o Workflow functionality o Application review and reporting o Application and Permit tracking • Inspections o Ability to book an inspection online o Inspection tracking and task management o Allow real time inspection results to be available to all users including the permit holder. • Technology o 100% cloud-based system o Configurable without custom coding o GIS integration o Ability for staff to create and reconfigure new templates and reports o Search capability across all data fields o Capability to provide software, training, maintenance and support for the integration, o installation, training and maintenance of the product. o Ability to support all permit and license types in the County, including but not limited to Building Permits, Planning & Zoning Permits, Occupational Licensing, and Short-Term Rental Licensing Notice to Bidders Contracts shall be awarded by the McCracken County Fiscal Court to the lowest and /or best bid by a qualified bidder. In determining best bid, in addition to price, the McCracken County Fiscal Court may consider: 1. Does the proposal meet or exceed established standards set in bid package. 2.