The JTA (Jacksonville Transportation Authority) wishes to improve upon the inherent operational inefficiencies of an on-demand service by commingling paratransit and micro-transit using a single, expanded fleet of vehicles. The JTA is seeking a qualified vendor to provide a comprehensive software solution to meet this need. The platform should have the ability for intake and eligibility, scheduling, dispatching, mobile applications and integration to the JTA's current front-end solution to satisfy both internal and external JTA stakeholders.
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