Operations Daily Scheduling & Timekeeping Solution

Description

Ben Franklin Transit (BFT) is seeking proposals from a proven Dispatch Software to cater directly to our Fixed Route (FR) and Dial-A-Ride (DAR) paratransit services. BFT's goal is to establish a real-time dispatching system with badge swipe capabilities at the dispatch window, operator work tracking, work editing, operator and vehicle management, and payroll import/export features supporting daily scheduling, workforce management, timekeeping and payroll functions.BFT's current CAD/AVL vendors are TripSpark for Fixed Route and Trapeze PASS for Dial-A-Ride. A separate RFP is currently underway for a new CAD/AVL system for DAR.While this RFP is specifically focused on acquiring a transit operations management system that can operate alongside existing and future CAD/AVL platforms, BFT may consider comprehensive solutions that offer integration and cost-saving opportunities.The proposed solution will integrate on-site and web-based dispatching, bidding, and time off requests. The proposed software will seamlessly communicate with our current Hastus planning modules and Workday Payroll software. An operator-facing computer/mobile application will allow operators to easily schedule and cancel time off, check eligibility status, and provide real-time status of their bids and time off requests.Key features include the ability for BFT to capture all Operator and service data through user-friendly reports in a web-based or cloud-based module. All data necessary for mandatory State and Federal reporting must be included in this module. It is imperative that the solution aligns with the Americans with Disabilities Act (ADA) requirements as outlined in the Federal Transit Administration's (FTA) Paratransit regulations.