Ocean Center Event Staffing and Event Security Services

Description

Volusia County requests Proposals from qualified Proposers to furnish trained personnel for the Ocean Center Convention Center and Event Venue located at 101 N. Atlantic Ave. Daytona Beach Florida. Personnel are needed for three (3) distinct service lines:Event Staffing – ticket-taking, ushering, guest assistance, and related patron-services functions.Entry Security (Checkpoint Security) – operation of safety-check lanes, magnetometer screening, bag inspection, and patron access control.In-Event Security – crowd management, incident response, and physical intervention support during concerts and live entertainment events.The successful Proposer must maintain a high degree of reliability and a positive, customer-service-focused culture. The number of personnel, their posts, hours, and specific duties will vary by event and shall be requested in advance by Ocean Center staff. From August 2025 to August 2026 the Ocean Center used third party staffing for Event Staffing and Event Security and fill ins for special workers (event monitors/dock monitors) 52 times.