The San Mateo County Human Services Agency (“HSA”) is responsible for administering federal, state, and county funded programs that protect our most vulnerable residents, provide safety net services, and provide work supports to help families achieve self-sufficiency. Some of the specific branches in HSA are, Children and Family Services, Economic Self Sufficiency, Program Integrity and Communitive Services, SMCWorks (“Employment Services”), Center on Homelessness, Staff Development and Technology Services. HSA's Business Systems Group (“BSG”) is a unit within the Staff Development and Technology Services branch. BSG provides information technology (“IT”) services to HSA to include third-party application support, State systems support (such as CalSAWS), application development, client-facing systems support, reporting and data analytics, business intelligence systems support, internal business process support, and help desk services. From time-to-time HSA needs IT contingency staff when vacancies occur, temporary staff augmentation is required by increased work requirements, key staff members are unavailable for work due to family responsibilities, accident, emergency, illness, jury services, or any other requirement that may dictate the need for contingency staffing services. Typical work hours are 8AM to 5PM, Monday through Friday and will be located at the HSA Administrative Offices at 500 County Center in Redwood City. Assignment lengths may vary but historically can last for up to a year. Contingent staff should be available to be onsite within two (2) weeks of staffing fulfillment/request.
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