IHSS Public Authority System

Description

San Mateo County Aging and Disability Services (ADS) is conducting a market survey through the Request for Letters of Interest (RFI) process to understand and learn more about the available systems in the marketplace for managing IHSS Public Authority provider registry, provider enrollment, and benefits management system.IHSS Public Authority needs a reliable provider registry database to match clients with providers and maintain accurate records. This system must adhere to all relevant data protection and regulatory standards. In addition, IHSS Public Authority also needs a Provider Orientation and Enrollment System that allows independent providers to enter personal information, complete necessary forms and manage appointments to complete their orientation and enrollment process.ADS currently has an existing vendor for provider registry database services and would like to learn more about what other options and opportunities are available to consider.The purpose of this RFI is for the County to collect market research and it is not intended at this time that there will be a request for proposal or a future procurement to select a vendor to perform services.  This RFI does not constitute a commitment to issue an RFP, award a contract, or pay any costs incurred in the preparation of a response to this request.Please do not submit detailed information to us at this time but rather a 1-2 page (max) introduction of your company (including contact information) and how you can provide services. We are looking to perform market research currently. Response to this RFI will not lead to a contract and you will not be compensated for this work. At the discretion of the County, San Mateo County will reach out to organizations that are most relevant to perform market research.  The Letter of Interest should detail the following:Which California Counties/Public Authorities that you are currently contracted an