Pinellas County Business Technology Services (BTS) is soliciting proposals from qualified vendors to provide professional services for the implementation, configuration, integration, and support of a HubSpot-based Customer Relationship Management (CRM) and ticketing platform.The objective of this RFP is to select a vendor capable of delivering a modern, scalable CRM solution to replace the County’s legacy Customer Access Tracking System (CATS), a custom-built application.
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