DOE Determination - Water Service Line Leak - 16 Ramada Way and Valle Vista Subdivision

Description

Justin S. Greene Adam Fulton Johnson Commissioner, District 1 Commissioner, District 4 Lisa Cacari Stone Hank Hughes Commissioner, District 2 Commissioner, District 5 Camilla Bustamante Gregory S. Shaffer Commissioner, District 3 County Manager MEMORANDUM DATE: February 9, 2026 TO: File FROM: Bill Taylor, Procurement Manager, CPO Via: Justin Martinez, Utilities Operations Foreman Travis Soderquist, Public Works Department Deputy Director RE: Declaration of Emergency to Procure the Necessary Repairs to a Water Service Line Leak Located at 16 Ramada Way East, Valle Vista Subdivision in Santa Fe County, New Mexico ISSUE On January 30, 2026, SFCU staff received a work order to restore water service to a delinquent customer at 16 Ramada Way East, who had paid their outstanding balance earlier that day. An appointment was scheduled between 1:30 p.m. and 2:30 p.m. to obtain access to the customer’s backyard, where the meter can is located, in order to complete the reconnection. Upon entering the property, Justin Martinez observed a significant amount of water leaking from a two-inch water main valve situated in the customer’s backyard. SFCU’s water main runs behind all residences within the Valle Vista subdivision, making this location part of the utility’s easement. At 1:42 p.m., Justin contacted Travis Soderquist to report the leak. Travis then notified Bill Taylor to initiate the DOE process. At 2:10 p.m., Justin received authorization to begin contacting contractors, following the order of most responsive to least responsive. - 2:10 p.m. – Justin contacted Blueline Construction, who reported no availability. - 2:15 p.m. – Justin contacted Subsurface Contracting, who immediately mobilized a crew. - 3:15 p.m. – Subsurface arrived on site. Upon their arrival, the customer denied access to both SFCU staff and the Subsurface crew, stating that SFCU did not possess easement rights and that no entry would be permitted until an easement agreement could be produced. Justin notified Travis of the refusal, and ASD staff began searching for the appropriate easement documentation to provide to the customer. At 4:00 p.m., Subsurface informed Justin that they had already purchased the materials required for the repair but would be leaving the site until access could be granted. They requested notification once permission was obtained so they could remobilize. 102 Grant Avenue · P.O.