The City of Hollywood, Florida is seeking to contract with a company to provide a turnkey Professional Call Center Answering and Informational Service. This service is needed to answer all calls to the City of Hollywood during the overnight hours from 6:00 p.m. to 7:00 a.m. daily, holidays and during emergencies. The service will also serve as secondary overflow answering system during the City’s normal business hours, Monday through Thursday from 7:00 a.m. to 6:00 p.m. and be the primary answering service on Fridays beginning at 7:00 a.m. through Monday at 7:00 a.m.
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