City of Aurora Ride Solution (C.A.R.S) Transportation Program

Description

The City of Aurora is seeking proposals from qualified transportation providers (Proposer) to support the continued implementation of the City of Aurora Ride Solution (C.A.R.S.) Program.Now entering its third year, C.A.R.S. is a vital service designed to enhance the quality of life for Aurora residents aged 60 and older, and individuals living with disabilities, by offering reliable and safe transportation.Through this RFP, the City seeks to contract with one or more organizations capable of delivering:Standard Transportation Services (ambulatory) – curb-to-curb transportation for seniors who do not require mobility assistance.Accessible Transportation Services (mobility-assisted) – door-to-door transportation for individuals with disabilities who require vehicles equipped with ramps, lifts, and securement systems (e.g., wheelchair straps).Service expectations include:Demand-responsive or advanced reservation schedulingPrivate rides with the option for caregiver accompanimentProposers may submit proposals to provide either or both transportation service types. Proposals from organizations offering both standard and accessible services are encouraged. Additionally, proposals from contractors who intend to subcontract for accessible transportation services—while providing standard transportation directly—will also be considered, provided coor