Addendum No. 3 2025-0370-CMO

Description

Justin S. Greene Adam Fulton Johnson Commissioner, District 1 Commissioner, District 4 Lisa Cacari Stone Hank Hughes Commissioner, District 2 Commissioner, District 5 Camilla Bustamante Gregory S. Shaffer Commissioner, District 3 County Manager August 28, 2025 SANTA FE COUNTY RFP No. 2025-0370-CMO Acquisition and Implementation of Enterprise Resource Planning System ADDENDUM NO. 3 Dear Proponents, This addendum is issued to reflect the following immediately. It shall be the responsibility of interested Offerors to adhere to any changes or revisions to the RFP as identified in this Addendum No. 3. This documentation shall become permanent and made part of the departmental files. ______________________________________________________________________________ The Following Questions Were Submitted Prior to the Deadline for Questions for The Subject RFP That Were Not Included in Addendum No. 2. and Added to This Addendum No. 3: • • • Question 1: What upfront work has been done with respect to leadership alignment, data and technology strategy, and service delivery strategy? Is this an area that the County would like assistance with during implementation? Response: Leadership Alignment: A cross-functional ERP Steering Committee is in place and has been actively involved in governance, scope definition, and RFP development. The committee includes executive and departmental leadership to ensure broad alignment and representation of countywide priorities. Data & Technology Strategy: The County and Avèro have completed a current-state systems inventory, identified key integration points, and initiated data cleanup discussions to prepare for migration and improved data governance under the new ERP. Service Delivery Strategy: Functional requirements were informed by department-level discovery and process mapping sessions, with a focus on modernizing workflows, reducing duplication, enhancing transparency, and enabling self-service for internal and external users. While this foundational work has established a strong baseline, the County recognizes that successful 102 Grant Avenue · P.O. Box 276 · Santa Fe, New Mexico 87504-0276 · 505-986-6200 · FAX: 505995-2740 www.santafecountynm.gov implementation will require ongoing support across these strategic areas. Accordingly, Avèro Advisors will continue to provide implementation support, including project management, resource coordination, quality assurance, and training facilitation.