Justin S. Greene Commissioner, District 1 Lisa Cacari Stone Adam Fulton Johnson Commissioner, District 4 Hank Hughes Commissioner, District 2 Commissioner, District 5 Camilla Bustamante Gregory S. Shaffer Commissioner, District 3 County Manager February 25, 2025 SANTA FE COUNTY RFP No. 2025-0201-FIN/JL PAYMENT BY DEBIT/CREDIT CARD OR ELECTRONIC TRANSFERS SERVICES ADDENDUM NO. 3 Dear Proponents, This addendum is issued to reflect the following changes, effective immediately. It shall be the responsibility of interested Bidders to adhere to any changes or revisions to the RFP as identified in this Addendum No. 3. This documentation shall become permanent and made part of the departmental files. REMINDER: Deadline for proposals is Thursday, March 6, 2025 at 2:00PM. Attachment B: Monthly Average Credit Card Usage Question No. 1: Does Santa Fe County want hard copy proposals or are electronic proposals acceptable via the Drop Box link? Answer No. 1:Santa Fe County does not have a preference, however, electronic submissions are strongly encouraged, as they streamline the process for vendors. Proposals submitted via Dropbox should be uploaded using the following link: https://www.dropbox.com/request/g8XKmgJDGDXuM7JZxTd2. Question No. 2: By department, list the municipal software being used and if integrating into that software is required. Answer No. 2: The County’s currently integrated software are the following: CentralSquare Cubics Utility Software (ACI Payments Inc) – integration not needed Clerk – ClerkTrack but transitioning to GovOS Growth Management (permits) - GeoCivics 102 Grant Avenue · P.O. Box 276 · Santa Fe, New Mexico 87504-0276 · 505-986-6200 · FAX: 505-995-2740 www.santafecountynm.gov Question No. 3: Is the winning credit card processor required to have an integration to CentralSquare? Answer No. 3: Yes, however, the County will work with the awarded vendor on scheduling implementations to try to limit duplicative implementation for tor CentralSquare or the new ERP. Question No. 4: What is the actual credit card volume and average ticket of each department? Answer No. 4: Please see attached for all payments types, excluding property taxes (see below). Treasurer’s office 12-month numbers 23546 transactions totaling $50,592,253.03. That’s a transaction average of around $2148.65. Question No. 5: Is invoicing fees required, or can we directly debit your account? Answer No. 5: Fees are passed on as a convenience fee to the consumer.
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