23 Passenger Assistance Services Addendum #2

Description

RFP 2024-23 Addendum #2 Question #1: Could you please provide additional information in reference to the pricing structure? Would you like a daily rate or hourly rate? Response #1: The Airport normally receives a concession fee from the contractor for 10% of total revenue. The rate charged from the contractor to the customer is at the discretion of the contractor. Question #2: How many employees would be needed for this project? Response #2: The contractor should determine the number of employees needed to meet the customer demand for services. Question #3: How many employees should be expected per hour? This information will be needed to properly provide costing. Response #3: The contractor should determine the number of employees needed to meet the customer demand for services. Question #4: What would be the tentative start date of the contract? Response #4: Mid-January 2025 Question #5: What are the proposed # of years of this contract? Response #5: 3 years Question #6: How many years should we provide pricing for? Response #6: 3 years Question #7: Could you please provide a link for current certified ACDBE companies? Response #7: Information on the SRAA’s Supplier Diversity Program, including ACDBE, can be found online at https://syrairport.org/sraa/supplier-diversity-program/. A link to the New York State Unified Certification Program and Directory can be found online at: https://nysucp.newnycontracts.com Question #8: Are you able to provide any current statistics on number of passengers needing assistance daily? Response #8: This data is not available as this RFP is for a service that has not been provided at our airport before. However, the Airport has historical data on enplanements (number of passengers who depart out of SYR). See below: In Fiscal Year July 2023-June 2024, the Syracuse Airport averaged 4,119 enplanements per day (125,634 enplanements per month). Since July 2024, the Airport has averaged 4,314 enplanements per day. ENPLANEMENTS 2023/2024 2024/2025 JUL 130,661 147,479 AUG 134,238 132,966 SEP 117,745 116,835 OCT 137,734 NOV 125,746 DEC 120,492 JAN 103,699 FEB 116,028 MAR 129,298 APR 127,556 MAY 136,076 JUN 128,335 Total 1,507,608 Question #9: 397,280 How are passengers currently being assisted? Question #9: There are no passengers currently being assisted through fee-for-service contractors.